Because your satisfaction is of outmost importance to us, we offer a parts' exchange program, on some critical components, to allow a reduced down time and an accelerated time to repair.
If, for instance, one of your components, for example, a cylinder, begins to leak for an unknown reason or a reduction gearbox is faulty, a simple phone call is required, and we will ship a new or reconditioned part immediately. Once you have replaced the defective part, we may offer to take back the old part and issue a credit. Your satisfaction matters and motivates us.
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